- Where can I see the list of available television signals?The list of television channels is available on the MSK-IX website section «Medialogistika» or in the MY.IX.RU Customer Portal, in the section TV VLAN / TV signals list.
- Where can I get the group number and other technical parameters for television signals?Television signal parameters will be sent to the customer after their launch. The parameters will be available in the MY.IX.RU Customer Portal, in the section TV VLAN / Your TV VLAN.
- Which settings are required for television signals?
Multicast is delivered to the customer’s port under a static subscription on a continuous basis. No setting up of PIM, MSDP or MP-BGP is required.
An easier and more reliable way to get television signals is to set up TV VLAN from the point of reception to the destination point. IGMP snooping must be disconnected. For OS Linux, disconnecting rp_filter may be necessary.
If the customer needs to receive television signals via router, make sure a successful RPF Check is conducted. One option is to request IP address from the 194.85.188.0/24 sub-network from MSK-IX technical representatives.
- What technologies are used to deliver streams?
IP multicast technology is used to deliver and receive streams through dedicated communication channels (or isolated VLANs). If it is necessary to increase the reliability of delivery and reception of data transmission, by agreement of the parties, the use of Forward Error Correction (FEC) technologies are possible.
To deliver streams to consumers through the public Internet (in unicast mode), HLS, DASH, RTMP and SRT streaming technologies are used. To optimize network connectivity when delivering over the Internet, it is recommended that the consumer connect to public peering VLAN MSK-IX.
Note: if you have a need to transmit or receive streams in other formats, contact the administrative and technical representatives of the Medialogistika project.
- What services are available in Medialogistika project?TV VLAN - Medialogistics stream connection service. VLAN Multimedia - stream transmission from broadcasters to Medialogistics.
- I get a picture but after a few minutes it stops. What could be the reason?Most likely, the streams are blocked by IGMP snooping. If you do not need IGMP snooping you can switch it off. However, if you do need it, switch on IGMP Querier for TV VLAN.
- I followed all recommendations but could not achieve the desired quality of TV signal reception. What should I do?Please contact the MSK-IX Technical Support for diagnostic help.
- My picture is breaking up. What can I do?
Check the monitoring data for the television signal in question in the MY.IX.RU Customer Portal, in the section TV VLAN / Your TV VLAN. The data are updated in real time. If the data match your monitoring, please contact the MSK-IX 24/7 Technical Support.
If MSK-IX monitoring does not identify any problems, note that Multicast is transmitted using UDP, and so it is very important to ensure no loss during transmission. Throughout the route from the junction with MSK-IX to the reception point, the following conditions must be ensured:
- Switchboards and routers must be free of CRC errors (and other errors cased by the data transmission environment).
- There must be no errors caused by switchboard/router buffer threshing. Using QoS successfully tackles the problem.
- Storm-control multicast must be set up correctly.
- Communication channels must not be overloaded with traffic which has a priority equal to or higher than the priority of multicast streams with television signals.
If there is a transit operator between MSK-IX and the customer, these requirements are also valid for transit.
- Do I need a designated switch port to connect to TV VLAN?
You can use both a designated and a shared switch port to connect to TV VLAN. A designated port ensures best quality thanks to better isolation and prevents the impact of other services. Therefore, a designated switch port is recommended.
Designated switch port. Set it up in access mode.
Shared switch port (common peering VLAN, private VLAN). In this case, the switch port must be in trunk mode. Numbers for TV VLAN and the services need to be agreed with the MSK-IX Technical Support.
- Do I need a designated switch port to connect to VLAN Multimedia?
You can use both a designated and a shared switch port to connect to VLAN Multimedia. A designated port ensures best quality thanks to better isolation and prevents the impact of other services. Therefore, a designated switch port is recommended.
Designated switch port. Set it up in access mode.
Shared switch port (private VLAN). In this case, the switch port must be in trunk mode. Numbers for VLAN Multimedia and service need to be agreed with the MSK-IX Technical Support.
Note: VLAN Multimedia does not match with common peering VLANs.
- How do I connect new or disconnect existing services or television signals?
TV signals can be connected and disconnected in the MY.IX.RU Customer Portal, in the section TV VLAN / TV signals list.
You can also contact managers mdlg@msk-ix.ru or +7-495-737-0687 about connecting to and disconnecting from Medialogistika services.
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