Technical support

In case of unavailability of MSK-IX services, please contact our 24 x 7 Technical Support Team.

Technical Support Team

E-mail: support@ix.ru
Tel.: +7 (495) 737-4232
+7 (499) 196-0707

Please provide:

  • Organisation Name or ID
  • Port (service) ID
  • Problem Description

If you need a technical consultation on configuring your MSK-IX connection, please contact MSK-IX Technical Representatives during normal office hours (10:00-18:00 MSK Monday to Friday).

Technical Representatives

E-mail: noc@ix.ru
Tel.: +7 (495) 737-0685
+7 (499) 196-0708