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Technical support contacts
In case of unavailability of MSK-IX services, please contact our 24 x 7 Technical Support Team.
Technical Support Team
| E-mail: | support@ix.ru |
| Tel.: | +7 (495) 737-4232 +7 (499) 196-0707 |
| Mode of operation: | 24 x 7 |
Please provide:
- Organisation Name or ID
- Port (service) ID
- Problem Description
If you need a technical consultation on configuring your MSK-IX connection, please contact MSK-IX Technical Representatives.
Technical Representatives
| E-mail: | noc@ix.ru |
| Tel.: | +7 (495) 737-0685 +7 (499) 196-0708 |
| Office hours: | 10:00-18:00 MSK Monday to Friday |